You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
We were offered a free 1 year subscription to Apple TV as we purchased 2 iPhones in December. We accepted the free offer. However, we are being charged $4.99 a month, starting April 24th.
iPhone 12 mini, iOS 14
Check what the charges are for. The purchase history for your account will specify that precisely. A lot of items are 4.99, so the amount by itself doesn’t mean anything.
If you see 'apple.com/bill' on your billing statement - Apple Support
See your purchase history for the App Store, iTunes Store, and more - Apple Support
Check your subscriptions. The subscriptions overview page will tell you the next billing date for each subscription.
Check your subscription confirmation email. It will tell you what the duration of the free trial period was initially.
Verify that you haven’t canceled and then re-subscribed, as that would end the free trial and begin the subscription fees.
What is this “we”? Apple ID accounts are individual. Did both of you each redeem the offer? Did both of you get charged unexpectedly?
Check what the charges are for. The purchase history for your account will specify that precisely. A lot of items are 4.99, so the amount by itself doesn’t mean anything.
If you see 'apple.com/bill' on your billing statement - Apple Support
See your purchase history for the App Store, iTunes Store, and more - Apple Support
Check your subscriptions. The subscriptions overview page will tell you the next billing date for each subscription.
Check your subscription confirmation email. It will tell you what the duration of the free trial period was initially.
Verify that you haven’t canceled and then re-subscribed, as that would end the free trial and begin the subscription fees.
What is this “we”? Apple ID accounts are individual. Did both of you each redeem the offer? Did both of you get charged unexpectedly?
Why are we be charged for a free Apple TV subscription?
