I can’t turn my iPhone 12 Pro Max off.

I can’t turn my iPhone 12 pro max off. Any suggestions?

Posted on May 24, 2021 4:27 PM

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Posted on May 24, 2021 5:07 PM

Try force restart and then check if it turns back to normal.

To force restart, follow this sequence:

Press and release volume up (+)

Press and release volume down (-)

Hold Power button until you see the Apple logo again on the screen.

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May 24, 2021 5:07 PM in response to Msbabs50

Try force restart and then check if it turns back to normal.

To force restart, follow this sequence:

Press and release volume up (+)

Press and release volume down (-)

Hold Power button until you see the Apple logo again on the screen.

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Jun 27, 2021 1:47 PM in response to rosalind73

You likely didn't hold the side power button long enough. It can take up to 30 seconds.


Press and quickly volume up button

Then press and quickly release volume down button

Then press and KEEP HOLDING the side power button (keep holding past any message on the screen, and keep holding even if the screen goes completely black) UNTIL the Apple Logo appears, THEN LET GO.

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I can’t turn my iPhone 12 Pro Max off.

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