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Payment method

Hi I hope you can help me I’m trying to add funds to my account as my storage charge is due and I don’t have enough in account

however it won’t seem to let me add funds

is there a system issue?

Posted on Jun 5, 2021 4:05 AM

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Question marked as Top-ranking reply

Posted on Jun 5, 2021 8:31 AM

Hard to help without knowing the specific messages you are seeing. You can check system status but it also depends upon where you are located: https://www.apple.com/support/systemstatus


Read the links below about various ways to pay for items in the iTunes and App Stores.


- Add a payment method such as a credit or debit card to your account. See this link about 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631 then see this link about how to 'Change, add, or remove Apple ID payment methods' --> https://support.apple.com/HT201266


- Add funds to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add balance to an Apple ID instead of having the card charged each time.

Click here --> https://support.apple.com/HT208687


- Create and add money to an iTunes Pass - "At Apple Stores and select retailers, you can add store credit directly to the Apple ID that you use for App Store, iTunes Store, and iBooks Store purchases." - https://support.apple.com/HT203021


- Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209

1 reply
Question marked as Top-ranking reply

Jun 5, 2021 8:31 AM in response to DJchip6

Hard to help without knowing the specific messages you are seeing. You can check system status but it also depends upon where you are located: https://www.apple.com/support/systemstatus


Read the links below about various ways to pay for items in the iTunes and App Stores.


- Add a payment method such as a credit or debit card to your account. See this link about 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631 then see this link about how to 'Change, add, or remove Apple ID payment methods' --> https://support.apple.com/HT201266


- Add funds to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add balance to an Apple ID instead of having the card charged each time.

Click here --> https://support.apple.com/HT208687


- Create and add money to an iTunes Pass - "At Apple Stores and select retailers, you can add store credit directly to the Apple ID that you use for App Store, iTunes Store, and iBooks Store purchases." - https://support.apple.com/HT203021


- Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209

Payment method

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