You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Low sound on right AirPod

Hello!, one of my AirPods are not working and they are both charged the same and I have also cleaned them but there still is a problem. The right one still has low sound, if there is anything else that I can do to fix it please let me know, Thanks!


[Re-Titled by Moderator]

Posted on Jun 9, 2021 8:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 9:36 AM

You say you've done this:


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


Make sure it isn't a setting thing:


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


After that:


- Contact Apple Support about AirPods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


1 reply
Question marked as Top-ranking reply

Jun 10, 2021 9:36 AM in response to britny288

You say you've done this:


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


Make sure it isn't a setting thing:


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


After that:


- Contact Apple Support about AirPods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


Low sound on right AirPod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.