my iPhone X frozen on shut off screen

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my iPhone X frozen on shut off screen

I can't shut off my iPhoneX, although tried press/release volume up button, and press/release volume down button, then press+hold side button for long time, didn't work? The screen is frozen now.

Posted on Jun 10, 2021 6:07 PM

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Answer 1

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frazzm737

Level 9

55,254 points

Jun 10, 2021 7:01 PM in response to luxi55

Sorry it didn't work. Maybe it is time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

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Answer 2

frazzm737

Level 9

55,254 points

Jun 10, 2021 6:41 PM in response to luxi55

See if this link helps...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Answer 3

luxi55 Author

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Jun 10, 2021 6:56 PM in response to frazzm737

Thank you, frazzm737! I have tried all those method, it didn't work.

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Answer 4

luxi55 Author

Level 1

8 points

Jun 10, 2021 7:06 PM in response to frazzm737

Thank you, frazzm737! I made appointment to get service. And also let the battery die to see it could recover?

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Answer 5

frazzm737

Level 9

55,254 points

Jun 10, 2021 7:10 PM in response to luxi55

Sorry I couldn't offer a solution, but Good Luck!

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my iPhone X frozen on shut off screen

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