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My card was linked to my phone. It wouldn’t let me download an app because it said I had to update my payment information on my card but it would not let me. I had to make a whole new iCloud account, I went to add my card to my account it’s saying I have to update my payment information on my new I cloud account. How can I fix this?
[Image Edited by Moderator to Remove Personal Information]
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005
This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.
'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905
If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
Additional resources:
'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631
'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005
How do you update your payment information?
