I forgot my passcode. What do I do

I forgot my passcode. What do I do?

iPhone 12 Pro Max, iOS 14

Posted on Jun 14, 2021 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2021 8:19 AM

As the passcode is stored only on the device it cannot be retrieved: I'm afraid you will have to erase the device. Please see If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

2 replies

Jun 14, 2021 8:19 AM in response to freida98

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or watch this support video about the same matter:

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I forgot my passcode. What do I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.