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“iCloud Drive is loading…” in Files app

Why my iphone is stuck on “iCloud Drive is loading…” in Files app. I tried restart my iphone but still the same. Then i tried to logout my apple id then log in back still the same. I tried to surf my icloud drive on website on iphone and desktop no problem.

iPhone XS Max, iOS 14

Posted on Jun 16, 2021 11:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2021 8:06 AM

Hi rud420,


We understand you're experiencing an issue with iCloud Drive. Does this happen on multiple Wi-Fi networks? If using cellular data, if you go to Settings > Cellular, scroll down to iCloud Drive and any third-party cloud services you use, are they enabled?



Thank you

Have a great day.


1 reply
Question marked as Top-ranking reply

Jun 18, 2021 8:06 AM in response to rud420

Hi rud420,


We understand you're experiencing an issue with iCloud Drive. Does this happen on multiple Wi-Fi networks? If using cellular data, if you go to Settings > Cellular, scroll down to iCloud Drive and any third-party cloud services you use, are they enabled?



Thank you

Have a great day.


“iCloud Drive is loading…” in Files app

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