You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

screen time passcode?

I am erasing all data/settings on iPhone 7. It is asking for a screen-time passcode. I don't remember this. How do I proceed?

iPhone 7, iOS 14

Posted on Jun 18, 2021 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2021 8:39 AM

You need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 18, 2021 8:39 AM in response to apollos6000

You need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

screen time passcode?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.