You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

important battery message

unable to verify this iPhone has a genuine Apple battery.

health information not available for this battery

Posted on Jun 27, 2021 11:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 12:04 AM

you need to contact Apple support for further diagnostics and support. Here is resource’s to help further explain battery and performance for iPhone and info about battery service along with a resource on how to contact Apple directly for support and service.




Contact Apple for support and service

https://support.apple.com/en-us/HT208387



iPhone Battery & Power Repair

https://support.apple.com/iphone/repair/service/battery-power



iPhone Battery and Performance

https://support.apple.com/en-us/HT208387




2 replies
Question marked as Top-ranking reply

Jun 28, 2021 12:04 AM in response to rashida6668

you need to contact Apple support for further diagnostics and support. Here is resource’s to help further explain battery and performance for iPhone and info about battery service along with a resource on how to contact Apple directly for support and service.




Contact Apple for support and service

https://support.apple.com/en-us/HT208387



iPhone Battery & Power Repair

https://support.apple.com/iphone/repair/service/battery-power



iPhone Battery and Performance

https://support.apple.com/en-us/HT208387




important battery message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.