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iPad battery

My iPad Air 2020 stopped charging yesterday. I used it down to 12% and have had it plugged in for about 13 hours, with a green charging indicator, and it still says 12%. Any suggestions?



Posted on Jul 3, 2021 4:38 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2021 5:04 AM

See this support article and follow ALL the steps provided:--> If your iPad won't charge - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 3, 2021 5:04 AM in response to Askaquestion10

See this support article and follow ALL the steps provided:--> If your iPad won't charge - Apple Support


If the issue persists, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

iPad battery

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