All my mail box folders have disappeared.

Question

All my mail box folders have disappeared.

I have the usual inboxes, sent, junk, flagged, and trash - but all my personal folders are gone. How do I get them back? Help!!

MacBook Air 11″, macOS 10.14

Posted on Jul 7, 2021 1:48 PM

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Answer 1

BDAqua

Level 10

250,253 points

Jul 7, 2021 8:43 PM in response to non-techie-person

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Answer 2

Jul 7, 2021 9:54 PM in response to BDAqua

A strange thing happened. I shut down mail and when I opened it again, they were there, folders all closed (they are usually open, plus default folders I don’t use were expanded. Thank you so much for your instructions which I will use if this happens again.

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