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mimimc75 Author

Level 1

10 points

Apple Pay sending receipts to wrong email

i recently changed my email address and successfully switched my apple id info over to the new address but i keep getting order confirmation emails sent to my old address when i use apple pay. i have looked everywhere but can't figure out why this is happening. my old email address doesn't show up anywhere on my apple account page anymore, instead it shows that my address is the correct current one. but... i keep getting apple pay confirmation emails at the old one. super frustrating! please help!

iPhone SE, iOS 14

Posted on Jul 11, 2021 11:43 AM

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Top-ranking reply

Level 8

35,921 points

Posted on Jul 11, 2021 10:15 PM

Hi mimimc75,

Welcome to the Apple Community, where some of us do our best to help each other :)

As it is likely your log-in, you may need to change your e-mail address in other Apple Apps or services.

The article below from Apple support can help with that.

What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

Hope this helps,

or:

About your Apple ID email addresses

https://support.apple.com/en-us/HT201356

Wondering if you use iCloud, too.

Turn on, turn, off, or delete an e-mail alias on iCloud:

https://support.apple.com/en-au/guide/icloud/mm6b1a490a/icloud

Cheers :)

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1 reply

Top-ranking reply

Level 8

35,921 points

Jul 11, 2021 10:15 PM in response to mimimc75

Hi mimimc75,

Welcome to the Apple Community, where some of us do our best to help each other :)

As it is likely your log-in, you may need to change your e-mail address in other Apple Apps or services.

The article below from Apple support can help with that.

What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

Hope this helps,

or:

About your Apple ID email addresses

https://support.apple.com/en-us/HT201356

Wondering if you use iCloud, too.

Turn on, turn, off, or delete an e-mail alias on iCloud:

https://support.apple.com/en-au/guide/icloud/mm6b1a490a/icloud

Cheers :)

Reply

Apple Pay sending receipts to wrong email

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