Homepod not responding!

Hey guys, it’s been the second day my homepod is not responding and the only thing it does, the volume buttons/lights are flashing. Tried restore it but after a long time the red light turns again into the volume buttons that are flashing. Anyone found any solution? I’m from Cyprus, is not easy for me to bring it back to UK for repair, though is in warranty.

HomePod, 14

Posted on Jul 13, 2021 9:41 AM

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Posted on Jul 15, 2021 12:55 PM

OK, that isn't one of the conditions listed at Identify status lights on HomePod - Apple Support. One of mine has a similar issue, but with a period of about 13 seconds, again the light stays on for about 1 second. For both of us I think this is some kind of unrecoverable boot loop. At present Apple don't appear to have any fix, and as far as I know the only service option is a replacement unit at pretty much full cost. 😞


tt2

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Jul 15, 2021 12:55 PM in response to Andreas Kirini

OK, that isn't one of the conditions listed at Identify status lights on HomePod - Apple Support. One of mine has a similar issue, but with a period of about 13 seconds, again the light stays on for about 1 second. For both of us I think this is some kind of unrecoverable boot loop. At present Apple don't appear to have any fix, and as far as I know the only service option is a replacement unit at pretty much full cost. 😞


tt2

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Jul 15, 2021 1:21 PM in response to Andreas Kirini

I don't believe there is a physical reset switch. I wouldn't poke anything into any hole that you see. Ordinarily you would use the Press the top of HomePod to reset it method from Reset HomePod - Apple Support but that doesn't help if the device reboots before it can recognize your input.


tt2

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Jul 15, 2021 1:13 PM in response to turingtest2

I think so too, though I love in Cyprus and I don’t know how easy will it be for me to send it over and get a new one…


Let’s hope that someone found a solution about it. Btw I saw that there is a small whole under it and maybe this could be also some sort of solution, force reset let’s say 🤷🏻‍♂️?

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Homepod not responding!

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