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My IPad Air model A1474 died a while back and I just attempted to turn it on and it won't do anything. Its been plugged in, tried several chargers that work with my IPhone and other iPad but this one won't do anything. I've tried the hard restart both home button and power, also the volume up, down hold power button and nothing happens. Any suggestions on what to do?
iPad Air, iOS 9
It might have an exausted battery but we, just users like you, cannot diagnose that kind of issue remotely, sorry.
See also this support article:--> If your iPad won't charge - Apple Support
If the issue persists, contact Apple Support directly (they have tools to run remote diagnostics, battery included) using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
It might have an exausted battery but we, just users like you, cannot diagnose that kind of issue remotely, sorry.
See also this support article:--> If your iPad won't charge - Apple Support
If the issue persists, contact Apple Support directly (they have tools to run remote diagnostics, battery included) using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
If your iPad will not turn-on, remote diagnostics by Apple Support will not be possible. Remote diagnostics can only be performed with a running iPad - that has an active network connection.
You would be best advised to visit the Genius Bar at your local Apple Store - where the technicians will be able to assess your iPad and discuss your available options.
IPAD Air won't turn on
