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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
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My Apple Music will be playing smooth as can be when out if the blue a loud startling white noise interrupts whatever's playing instead of the music. Is this a known issue? It started A few weeks ago or whenever the latest update came out with the "lossless" option on Apple Music
Hello Allendawg.
Welcome to Apple Support Communities. We understand that your Apple Music stops intermittently. We are happy to help.
We’d like to ask you some questions to isolate the cause. Is the music being streamed or downloaded? Are you using headphones to listen to the music? If so, are the headphones wired or Bluetooth? Are you using Apple branded headphones or another manufacturer’s headphones?
To isolate the cause further, we’d like to have you turn off lossless audio. Please see the section titled “How to turn lossless on or off” here: About lossless audio in Apple Music - Apple Support
Apple has also recently released an iOS update. If you haven’t done so, please follow the steps here to download and install the latest update: Update your iPhone, iPad, or iPod touch - Apple Support
Let us know if you have further questions.
Take care.
I have a similar problem on my Mac on wired headphones. At the beginning of some songs, there is a very loud almost painful noise to the point that I can't let a track start without pulling my headphones off. This happens on different macs. HELP!!
Hey Less (other staff members),
The music is being treated most of the time on my iPhone 11 through the app. Then I generally use my apple ear buds or my JBL eXtreme. I turned off lossless and haven’t heard white noise since
White noise interrupts music
