Help please!
Whenever I try to attach a file in an email or upload a file online, my desktop is missing from my favorites sidebar. I have to search and dig to find anything saved on the desktop. The desktop is still on the favorites sidebar in the finder app, but not when I try to upload. Anyone have a fix for this? I don't know how it recently disappeared!
iMac Pro
Hello, HollykC.
Sorry to know you're having this problem with Mail on your Mac.
It sounds like something is confusing the OS.
Reboot your Mac and see if the problem is cleared.
If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer (10 min) to safe boot so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's normal.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
Hello, HollykC.
Sorry to know you're having this problem with Mail on your Mac.
It sounds like something is confusing the OS.
Reboot your Mac and see if the problem is cleared.
If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer (10 min) to safe boot so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's normal.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
Did you maybe enable iCloud Drive?
Folders missing when trying to add attachment to email
