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Level 1

4 points

My mother can not unlock her ipad. She had demenisa and has forgotter her apple id and password.

My mother gave me her Ipad. We cannot unlock it because she has forgotten her apple id and password.

iPad, iOS 9

Posted on Aug 2, 2021 12:37 PM

Top-ranking reply

Level 10

82,363 points

Posted on Aug 2, 2021 12:41 PM

You can try Apple support and see if they can offer any assistance. getsupport.apple.com

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