billing problems

Question

talan242 Author

Level 1

9 points

billing problems

when I try to download something it comes up a billing problem thing and I do everything it says and doesn’t work

iPhone XR, iOS 14

Posted on Aug 8, 2021 4:27 PM

Reply

Answer 1

Top-ranking reply

kb1951

Level 10

125,255 points

Aug 8, 2021 4:51 PM in response to talan242

Use the get support link at the top of the page to contact Apple directly for help with this.

Reply

Answer 2

talan242 Author

Level 1

9 points

Aug 8, 2021 4:38 PM in response to kb1951

Reply

Answer 3

kb1951

Level 10

125,255 points

Aug 8, 2021 4:30 PM in response to talan242

What is the exact error message that you get? What you have posted is too vague to be able to help you.

Reply

Answer 4

kb1951

Level 10

125,255 points

Aug 8, 2021 4:40 PM in response to talan242

What happened when you entered your password?

Reply

Answer 5

talan242 Author

Level 1

9 points

Aug 8, 2021 4:44 PM in response to kb1951

I put in my password and then it brings too my address and i it done then it makes me do it again

Reply

Answer 6

kb1951

Level 10

125,255 points

Aug 8, 2021 4:46 PM in response to talan242

You may need to contact iTunes support for purchase issues.

Reply

Answer 7

talan242 Author

Level 1

9 points

Aug 8, 2021 4:49 PM in response to kb1951

It shows my address and I hit done and it makes me do it again

Reply

billing problems

Similar questions