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Ipad pro black screen after update attempt

I tried to update ipad and have black screen "restore", followed steps and it's still a black screen


iPad Air, iOS 12

Posted on Aug 10, 2021 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2021 9:03 AM

Hi mgtins,


Thanks for participating in the Apple Support Communities. It sounds like you see the Restore screen on your iPad after attempting to update it, so we'd like to share a resource with you. It appears you've had the chance to review iOS update and restore errors, which contains a lot of great information. Give these steps a try, making sure to follow the exact steps for your iPad model: If you see the Restore screen on your iPhone, iPad, or iPod touch.


Reply to this message if you need more help.


Take care.

1 reply
Question marked as Top-ranking reply

Aug 11, 2021 9:03 AM in response to mgtins

Hi mgtins,


Thanks for participating in the Apple Support Communities. It sounds like you see the Restore screen on your iPad after attempting to update it, so we'd like to share a resource with you. It appears you've had the chance to review iOS update and restore errors, which contains a lot of great information. Give these steps a try, making sure to follow the exact steps for your iPad model: If you see the Restore screen on your iPhone, iPad, or iPod touch.


Reply to this message if you need more help.


Take care.

Ipad pro black screen after update attempt

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