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I have read and tried every suggestion I could. Do I have to have the phone restored or reset now? Where can I get this done?
If your phone is disabled, start here: https://support.apple.com/en-us/HT204306
If your phone is disabled, start here: https://support.apple.com/en-us/HT204306
I said I have tried the apple solution at least 15 times but it just brings me back to the "your phone is disabled" screen. It never advances to the next step. thanks anyway. I have tried several other suggestions on youtube but none of them work. I guess I may have to get it restored.
Like I said I am doing everything right I have done it so many times it's etched in my brain. It just remains disabled. I hit volume up and then volume down, hold the side button and it never works. I will just bring it somewhere and let them take care of it. Thanks for the help.
debralynn53 wrote:
I have tried that several times.
”That” as detailed in the article includes the suggestion to contact Apple Support when other options fail.
Have you contacted them? What did they recommend?
You may do it yourself. Here’s how.
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
I have tried that several times. It never worked. I have also tried other solutions. The phone just doesn't respond. thanks
If it brings you back to that message you are not doing it correctly. It should completely restore it.
disabled phone
