You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot access my icloud files when OFF of wifi (via AT&T cell) on iphone

I have iphone 11. icloud access to the FILES has stopped working when I am 'in the wild' using my AT&T wireless rather than wifi.

When i click on a file to download and access, i get "YOU"RE OFFLINE. Check your Internet connection then try again".

How do i regain the ability to access my files on my iphone? HELP


The warning:




My icloud settings:



iPhone 11 Pro, iOS 14

Posted on Aug 12, 2021 10:35 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 11:00 AM

Check Settings > Cellular and see if cellular data is enabled for Files

1 reply

Cannot access my icloud files when OFF of wifi (via AT&T cell) on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.