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Level 1

4 points

I need a refund for in-app purchase

how do i get a refund. I contacted the app GenShin Impact and they said they dont do refunds. Please help

iPhone 8 Plus, iOS 14

Posted on Aug 20, 2021 8:17 AM

Top-ranking reply

Level 10

732,491 points

Posted on Aug 20, 2021 8:22 AM

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

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