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Level 1

4 points

Hi, I forgot my ipad password and it won't let me enter even with a fingerprint

tells me your passcode is required to enable touch id

iPad, iPadOS 14

Posted on Aug 22, 2021 12:15 PM

Top-ranking reply

Level 10

166,633 points

Posted on Aug 22, 2021 12:18 PM

You have to erase the iPad using a computer. Follow these instructions.

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