You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Failed data recovery

How do I get out of failed data recover loop on iPhone 8?

I'm trying to set up a new iPhone with an iCloud backup after updating IOs software but the phone is stuck in Press home to recover


iPhone 8

Posted on Aug 23, 2021 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2021 9:29 AM

Hey Bertiefromgbr,


We see that you're currently stuck on a failed data recover screen while setting up your new iPhone, and we'd like to offer some assistance!


Please try the following steps that are suggested from this helpful article here: If you can't update or restore your iPhone, iPad, or iPod touch


If the issue persists, be sure to also check out the last section of the article where it says 'Get more help'.


We hope this helps!


Best regards.

3 replies
Question marked as Top-ranking reply

Aug 24, 2021 9:29 AM in response to Bertiefromgbr

Hey Bertiefromgbr,


We see that you're currently stuck on a failed data recover screen while setting up your new iPhone, and we'd like to offer some assistance!


Please try the following steps that are suggested from this helpful article here: If you can't update or restore your iPhone, iPad, or iPod touch


If the issue persists, be sure to also check out the last section of the article where it says 'Get more help'.


We hope this helps!


Best regards.

Failed data recovery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.