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Level 1

5 points

iPhone 7 speaker grayed out

Can’t hear or be heard when I place calls on my iPhone 7.

Can’t place both voice and video calls on WhatsApp…..

I have only soft reset my phone.

iPhone 7, iOS 14

Posted on Aug 28, 2021 1:50 AM

Top-ranking reply

Community+ 2024

Level 10

413,962 points

Posted on Aug 28, 2021 2:08 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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