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User profile for user: 978_978
978_978 Author
User level: Level 1
11 points

iPad won’t respond to touch

My iPad will not respond to touch… it will respond to buttons, but my touchscreen is not working. I can’t even swipe off to restart the iPad.

Worked fine last eve, today.. nothing. I have cleaned the screen, as per online advice, no help.

Thanks in advance !

iPad, iPadOS 14

Posted on Aug 28, 2021 5:21 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Posted on Aug 28, 2021 5:22 AM

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Aug 28, 2021 5:22 AM in response to 978_978

Try a "forced" restart of your iPad, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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iPad won’t respond to touch

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