Apple TV 4K Not Responding - Blinking Light

Question

Level 1

15 points

Apple TV 4K Not Responding - Blinking Light

ATV was unplugged for a month - since plugging it back in the box blinks at 1 blink / sec with an occasional 2-3 blink flurry every 10 or so blinks.

Have plugged / unplugged, charged the remote (black), pressed and held "Menu / +" buttons 3 inches from the unit, and attempted to connect with Control Centre from my iPhone -

Every 2sh minutes a "Apple TV is now available" banner appears on the top right of the TV screen but nothing I've done has enabled the menu to appear.

Wondering if it was bricked by an errant Apple OS / firmware update?

Apple TV 4K, tvOS 14

Posted on Sep 5, 2021 2:30 PM

Reply

Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,100 points

Sep 5, 2021 7:20 PM in response to hendelar

Restore your Apple TV - Apple Support

If you have an Apple TV 4K

If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.

Reply

Answer 2

hendelar Author

Level 1

15 points

Sep 6, 2021 11:04 AM in response to Urquhart1244

Have initiated two call-backs from Apple - their system prompts you to "Press 1" to indicate you're ready for the call except the Apple phone system doesn't recognize the "1" when pressed on my iPhone on the original call and then on the follow-up call. I've tried again. Almost like a joke.

Reply