Mac Air Keyboard

My Mac Air wouldn’t let me type my password. Certain letters work and others don’t. I have tried to use an external keyboard and have the same issue. When I try and reboot, it still asks for my password which I cannot enter. Any help?

Posted on Sep 13, 2021 10:04 AM

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Posted on Sep 14, 2021 2:58 AM

What letters do not work? If it is 789uiojkl, you need to turn OFF Mouse Keys in Accessibility preferences.

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Mac Air Keyboard

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