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iMac slow and keeps crashing and restarting

My iMac (Late 2013, running Catalina 10.15.7) has been really slow this last years, I've already reinstalled macOS and the slowness continues even though the RAM and CPU usage are low. But now it started to crash, when I have too many tabs open or doing anything slightly heavier the computer starts to freeze then restarts, and when it turns on the following error window details the problem.

I've done a hardware check and it didn't return anything, why my computer keeps crashing, how can I fix it?

Posted on Sep 14, 2021 8:30 AM

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Question marked as Top-ranking reply

Posted on Sep 14, 2021 8:38 AM

Please remember your Mac is a vintage machine and is likely running apps that are vintage as well. I would start by ensuring all of your third party apps are up-to-date. That means you will need to launch each one and check for updates. If you don't see and update from within the app, navigate to the app's website and research it. If you have apps that you no longer use (I'd be very willing to be that is correct) then uninstall them per the developers instructions.


If you still have a problem, then please do the following:


Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211




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Question marked as Top-ranking reply

Sep 14, 2021 8:38 AM in response to tiberio13

Please remember your Mac is a vintage machine and is likely running apps that are vintage as well. I would start by ensuring all of your third party apps are up-to-date. That means you will need to launch each one and check for updates. If you don't see and update from within the app, navigate to the app's website and research it. If you have apps that you no longer use (I'd be very willing to be that is correct) then uninstall them per the developers instructions.


If you still have a problem, then please do the following:


Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211




iMac slow and keeps crashing and restarting

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