You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tannerlish Author

Level 1

5 points

My iPhone wont update it keeps saying I’m not connected to the internet, what do I do?

My phone won’t update it keeps saying I’m not connected to the internet, what do I do

iPhone XR, iOS 14

Posted on Sep 21, 2021 2:56 PM

Top-ranking reply

deggie

Level 10

167,399 points

Posted on Sep 21, 2021 2:58 PM

Make sure you have a 50% or better battery charge.
Turn off Power Saving mode.
Make sure you have at least 6GB of free space on your iPhone.
Ensure you have a good WiFi connection (you cannot use cell data).
Turn off any VPN you might be using.

View in context

My iPhone wont update it keeps saying I’m not connected to the internet, what do I do?

Similar questions