You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Storage upgrade trouble

I just updated my MacBook storage from 200GB to 2TB and my Macintosh HD is still saying 76.1 MB available out of 121.12 GB. I signed in and out of my iCloud several times and also restarted my computer several times. The payment went through successfully and it even say 2TD in the iCloud storage in the Apple ID section of system preferences. I need help thanks!

MacBook Air 13″, macOS 10.15

Posted on Oct 2, 2021 5:50 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2021 6:34 PM

You did not upgrade your Macbook Air storage - you upgraded your iCloud storage. Your Macbook will always have the same amount of storage on its hard drive - it cannot be expanded. Also, iCloud is really a syncing mechanism so you can access your files from any of your devices, not true "storage".


Since you only have a few MB on your Macbook, you best either delete some of your videos, music, photos, etc. or buy an external hard drive and move those space hogging files over as soon as possible. Your Macbook will stop functioning if you fill it up completely; the OS needs an absolute minimum of about 10 - 15 GB of empty space at all times to be able to function properly. You should not attempt to download anything right now - turn off automatic updates until you have created some space on your hard drive - trying to recover when it has stopped functioning is almost impossible.

Similar questions

2 replies
Question marked as Top-ranking reply

Oct 2, 2021 6:34 PM in response to avamcclean

You did not upgrade your Macbook Air storage - you upgraded your iCloud storage. Your Macbook will always have the same amount of storage on its hard drive - it cannot be expanded. Also, iCloud is really a syncing mechanism so you can access your files from any of your devices, not true "storage".


Since you only have a few MB on your Macbook, you best either delete some of your videos, music, photos, etc. or buy an external hard drive and move those space hogging files over as soon as possible. Your Macbook will stop functioning if you fill it up completely; the OS needs an absolute minimum of about 10 - 15 GB of empty space at all times to be able to function properly. You should not attempt to download anything right now - turn off automatic updates until you have created some space on your hard drive - trying to recover when it has stopped functioning is almost impossible.

Storage upgrade trouble

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.