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Unknown error occurred 4000 during update iPad to 15.0.1

I cannot finish this update and get the above error. What is the reason and what can I do to solve this please? Thank you

iPad Pro, iPadOS 15

Posted on Oct 10, 2021 1:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2021 1:57 AM

Two alternatives:

Keeping in mind that this workaround can affect keychain and/or Apple Pay (if in use, you might need to re-input data), try these steps to solve error 4000 on your iTunes:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPad
  • Restart the iPad
  • Restart iTunes
  • Reconnect the iPad to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.


or

Update your iPhone wirelessly (via wifi).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Oct 10, 2021 1:57 AM in response to martinefromoostende

Two alternatives:

Keeping in mind that this workaround can affect keychain and/or Apple Pay (if in use, you might need to re-input data), try these steps to solve error 4000 on your iTunes:

  • Disconnect your device from the computer
  • Temporarily disable the passcode on your iPad
  • Restart the iPad
  • Restart iTunes
  • Reconnect the iPad to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.


or

Update your iPhone wirelessly (via wifi).


Regards

Giulio

Unknown error occurred 4000 during update iPad to 15.0.1

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