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Level 1

4 points

My mobile is not updating

iPhone X, iOS 14

Posted on Oct 26, 2021 9:23 PM

Top-ranking reply

Level 10

149,592 points

Posted on Oct 26, 2021 9:24 PM

What do you see on your screen when you attempt to update your iPhone?

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
Ensure that you do not have a beta profile installed from a previous version
The iPhone can not be in Low Power mode
The battery state of charge must be above 50%
Your iPhone must have at least 6GB or more free storage space
Your iPhone cannot be connected through VPN
You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).

Axel F.

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