You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple music

Hello. I have a subscription, but all the profile information in the application is not displayed. And when entering through Shazam, he writes that he needs a subscription.

Posted on Oct 28, 2021 4:39 AM

Top-ranking reply

mario49

Community Specialist

Posted on Oct 29, 2021 7:55 AM

Hey Vitaliyshuljak

From what we understand, you're experiencing an issue with accessing your Apple Music subscription via Shazam. To confirm, you're able to access your Apple Music subscription in the Music app correct? If so, what happens when you turn on "Sync Shazams to Apple Music" in the Settings button in the Shazam app: Use Shazam with Apple Music, Snapchat, and more

Take care

View in context

Apple music

Similar questions