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Level 1

4 points

Refund

i got an email saying I received a refund of an app that wasn’t meant to be a purchase but there is no refund on my bank statement

iPhone 11, iOS 14

Posted on Nov 4, 2021 11:49 AM

Top-ranking reply

Level 10

732,491 points

Posted on Nov 4, 2021 1:01 PM

Approved refunds take up to 30 days for bank cards. Click here for more information.

If the one used is no longer valid or it's already been that long, ask your bank or the iTunes Store staff.

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