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Purchase items from game app

Why can’t I purchase items from a game app any more?

iPad mini, iOS 12

Posted on Nov 5, 2021 8:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2021 9:07 PM

CIDC Said:

"Purchase items from game app: This is the message I get everytime I try to purchase an item for the game app. 'Your purchase could not be completed. For assistance, contact iTunes support at www.apple.com/support/iTunes/ww/.'"

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Contact Apple Support:

Do as instructed and contact Apple Support. They'll see what is going on, and will run you through the fix.

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

3 replies
Question marked as Top-ranking reply

Nov 5, 2021 9:07 PM in response to CIDC

CIDC Said:

"Purchase items from game app: This is the message I get everytime I try to purchase an item for the game app. 'Your purchase could not be completed. For assistance, contact iTunes support at www.apple.com/support/iTunes/ww/.'"

-------


Contact Apple Support:

Do as instructed and contact Apple Support. They'll see what is going on, and will run you through the fix.

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Purchase items from game app

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