13 days to be let back in to my account?! Ridiculous
My issue is with the Apple policy of having to wait *13* days to be able reset my Apple ID password and transfer my old phone's data to my new phone.
My old phone's screen broke and is unreadable, I had to buy a new phone and I forgot my Apple ID password. After guessing the password too many times incorrectly (it was stored in my old phone!), I got locked out - for 13 days - *even after* completing the two-factor authorization (providing a code sent to my new phone, and providing a code sent to my email).
Why is that not enough to be able to reset my password? Why can't I, for example, show my drivers license at an Apple Store to prove my identity? Or answer security questions?
Even still, why will it take 13 days for this to be resolved? Does Apple understand how inconvenient this is? Now I'm stuck with a phone where I don't have any of my old data - that means none of my phone contacts, none of the Notes or Reminders I had set, no access to old text messages - and not to mention I cannot download any apps because that would require me providing my Apple ID password! This is truly ridiculous and needs to be fixed.
