wiping iPhone 12 Pro Max to brand new status

How do you completely clear the iPhone for resale? I followed the instructions on my new iPhone and downloaded the data from my old phone to the new phone. I pushed the erase prompt but I still have all my info on my old phone. It did not erase. I am running on IOS 15.1.1

iPhone 12 Pro Max, iOS 15

Posted on Nov 28, 2021 7:40 PM

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Posted on Nov 28, 2021 7:49 PM

Hey There 🙋🏽‍♂️


Here is a link that helps you follow the steps you have to take before selling your iPhone: https://support.apple.com/en-us/HT201351


Hope this helps !

Best,

Aryan

2 replies

Nov 28, 2021 7:50 PM in response to K_255W0

K_255W0 Said:

"wiping iPhone 12 Pro Max to brand new status: How do you completely clear the iPhone for resale?: [...]It did not erase. I am running on IOS 15.1.1"

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Use this Link: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Be certain you sign out of iCloud prior to handing it over to the buyer; elsewise it will be useless to them.

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wiping iPhone 12 Pro Max to brand new status

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