You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tlc66
tlc66 Author
User level: Level 1
4 points

Apps stuck on loading

Upgraded to the new iPhone 13 Pro Max yesterday. The preloaded Apple apps loaded fine. But my other apps still show to be loading after 24 hours. If I try to open one of the apps it pauses the upload. Each app looks to be partially uploaded. When going to settings and clicking on my name and clicking on the iCloud backup option, it doesn't show to still be downloading. This is first upgrade on an Apple phone, so I'm unsure what else to do? I've turned the phone and back on, and I've made sure it's plugged in and on wifi, with no success. Please help!

iPhone 13 Pro Max, iOS 15

Posted on Dec 2, 2021 9:30 AM

Reply
Question marked as Top-ranking reply
User profile for user: SyllableX
SyllableX
User level: Level 3
528 points

Posted on Dec 2, 2021 9:35 AM

If you transferred data from your old phone and still have either that old phone or the iCloud backup, reset the new phone and try to set it up again. Go to settings>general>reset>reset all content and settings. After the phone resets, proceed to set it up and restore the data.

View in context

Similar questions

1 reply

Apps stuck on loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up