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What if someone I did not allow stole my redemption code? Can I get that back?

I recently purchased an apple gift card, but it said someone has already redeemed the code. I have not used the code yet. How can I get this corrected? I still have the cards in hand and receipts. Thanks

iPhone 12, iOS 15

Posted on Dec 12, 2021 3:12 PM

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Question marked as Top-ranking reply

Posted on Dec 12, 2021 5:45 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter.


https://twitter.com/AppleSupport.   - 



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What if someone I did not allow stole my redemption code? Can I get that back?

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