my update to macOS monteray doesn't look like the picture shown on here
I went to update my 2015 late MBPr and the box doesn't look like the picture they show on apples website rather it's a tiny BOX just wondering if any one else has this issue now i cannot get any further it keeps shutting down restarting or just shutting down. I have tried several times to do the update and keep saying it cannot update. My SSD is 1 TB and only 250GB is used and the rest is FREE so there is plenty of room.
Then yesterday i tried to update it again and now it says in a small tiny window that a FIRMWARE CANNOT UPDATE and it says it's needed. So i am at a loss this morning. Going to try and call apple when they open and see if they can help me.
any help will be appreciated i am, going to do a iphone video and upload it to show everyone maybe someone can help me out. Thanks in Advance.
Daniel
PS: macOS Update Assistant
Yellow Exclamation point in the center of a yellow triangle with a Box on the right corner bottom of the triangle
A required firmware update could not be installed.
Compatible internal storage is
required in order to update.
Then I can click the OK BLUE BAR but it keeps restarting doing the same thing over and over and now i cannot access my computer it always comes to that message and i cannot go any further. I believe i bought a 1TB SSD from MAC SALES .com so i don't think that is the problem or is it? I have always used MACSALES SSD'S and never encountered this.
MacBook Pro 15″, macOS 10.15