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Mskathyny Author

Level 1

4 points

Update won’t work

Why won’t the latest iPad system update load?

iPad Air, 12

Posted on Dec 20, 2021 4:41 PM

Top-ranking reply

frazzm737

Level 9

55,254 points

Posted on Dec 20, 2021 6:51 PM

If you have an original iPad Air as indicated in your post, It is not eligible for the update. It is too old and lacks the components necessary to run newer software. If it is a different model, check to see if it is eligible for the update you are trying to get.

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