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Apple Account Balance has been disabled

I placed on apple.com to buy a new phone. I use my account balance as partial payment. They cancelled my order without any notice. When I tried to reorder I found the balance was disabled. It says "Your account balance has been disabled. Please call 1-800-MY-APPLE for help"

Windows, Windows 6

Posted on Dec 20, 2021 6:10 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2021 7:47 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 



3 replies

Apple Account Balance has been disabled

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