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Level 1

4 points

i have apple care on my lost phone, how can i go about getting my replacement?

iPhone 12 Pro Max, iOS 15

Posted on Dec 20, 2021 7:08 PM

Top-ranking reply

Level 10

82,363 points

Posted on Dec 20, 2021 7:13 PM

Apple Care will not provide a replacement for a lost device unless you have purchased Apple Care+ with theft and loss.

Follow these steps if you have lost your phone: https://support.apple.com/en-us/HT201472

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