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The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc
iPhone 11, iOS 15
magda1974 Said:
"phone is irresponsibe: The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc"
-------
Two Things:
A. Getting Info:
and...
B. Troubleshooting a Frozen iPhone:
Putting your laptop aside, try the tips at these Apple Support links:
magda1974 Said:
"phone is irresponsibe: The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc"
-------
Two Things:
A. Getting Info:
and...
B. Troubleshooting a Frozen iPhone:
Putting your laptop aside, try the tips at these Apple Support links:
The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc
Start here.
phone is irresponsibe
