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Jgabutler Author

Level 1

4 points

Apple Watch touch screen not working

The touch screen on my Apple Watch has stopped working. It does work if I connect the Watch to charge but when I remove it from the charger it is unresponsive. It’s fully charged.

I have tried a hard restart. I also did a soft restart when I had it on the charger. Now improvement. I also unpaired and then paired it. Finally I erased all data and restored it. No difference.

Any suggestions? The last time I had a problem with it was during summer 2021 after a software upgrade.

thanks

Posted on Jan 2, 2022 7:41 AM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Jan 2, 2022 7:18 PM

It sounds like you tried all the basic troubleshooting steps. At this point I suggest you contact Apple Support using the 'Get Support' link at the top-right corner of this page.

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Apple Watch touch screen not working

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