You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jcony Author

Level 1

13 points

Apple gift card/ purchase

The card is redeemed. I have a balance yet each time an app is purchased it keeps taking from my credit card anyway. It is a family share account is that why? If so….Why so complicated apple. ?

iPad, iPadOS 15

Posted on Jan 9, 2022 1:54 PM

Top-ranking reply

Niel

Level 10

732,293 points

Posted on Jan 9, 2022 2:00 PM

The organizer's store credit can't be used for subaccount purchases. If you're referring to items bought by the person who redeemed the card, click here and contact the iTunes Store staff.

(211713)

View in context

Apple gift card/ purchase

Similar questions