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iphone 11 not working

My iphone 11 won't do a hard reset nor will it open apps, including settings. All of the apps are showing and I can swipe left and right; flashlight and camera are working. Any suggestions?

iPhone 11, iOS 15

Posted on Jan 14, 2022 7:33 AM

Top-ranking reply

brbo

Level 8

35,903 points

Posted on Jan 14, 2022 6:47 PM

Hi Judyfromacworth,

Wondering if you tried turning your phone off, ands on again.

You might want to try the guidance in Apple's support article:

"Force restart iPhone":

https://support.apple.com/en-au/guide/iphone/iph8903c3ee6/ios

If you still need help:

"If your iPhone won't turn on or is frozen"

https://support.apple.com/en-us/HT201412

Also:

There is a "Get support" link to Apple at top right on this discussion page

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232

All the best :-)

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