You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updated but cannot move forward…..stuck

I updated my MacBook Pro M1 2020 to the latest iOS. Upon finishing the update, the laptop turned on asked for my appleId but froze up and doesn’t seem to want to continue. What should I do? Should I restart it again? If yes, how?

MacBook Pro (2020 and later)

Posted on Jan 17, 2022 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2022 7:27 AM

What version of macOS was installed before the attempted update ?


And, what updated was offered ?


One can try the standard solution by restarting the computer in Safe Mode and choose the Apple Silicon version with it different for Intel Versions.

Similar questions

1 reply

Updated but cannot move forward…..stuck

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.